1. Who we are

PlaceLume is the trading name used by PLACELUME LTD, a private company limited by shares incorporated in England and Wales under company number 17386077. Our registered office is Lytchett House, 13 Freeland Park, Wareham Road, Poole, Dorset, BH16 6FA, United Kingdom. PLACELUME LTD is responsible for the personal information described in this Privacy Policy. For questions about this policy or your personal information, contact us at aryasoff@gmail.com.

2. Information we collect

When you contact us or submit a project through our website, we may collect your name, work email address, property or project link, and any information included in your message. We may also retain subsequent correspondence relating to your enquiry or project. Our website may process limited technical information required for security, reliable website delivery and anonymous analytics.

3. How we use your information

We use your information to respond to enquiries, review submitted properties or projects, discuss requested services, prepare proposals, deliver agreed services and maintain records of our business communications. We may also process information to protect our website, prevent misuse and comply with legal or regulatory obligations. We do not use enquiry information for unrelated marketing without an appropriate legal basis or your consent where consent is required.

4. Legal bases

Depending on the circumstances, we process personal information because it is necessary to respond to your request or take steps before entering into a contract. We may also process information for our legitimate interests in operating and developing our business, or because processing is necessary to comply with a legal obligation. Where we rely on consent, you may withdraw that consent at any time.

5. How we share information

We do not sell personal information. We may share information with service providers that help us operate our website, email, file delivery and business communications. Our website is built and hosted using Framer. We may also disclose information to professional advisers, regulators, courts or public authorities when reasonably necessary or legally required.

6. International processing

Our business operations and some of our service providers may involve processing information outside the United Kingdom, including access from Israel. Where required, we take reasonable steps to ensure that appropriate safeguards are used when personal information is processed internationally.

7. How long we retain information

We normally retain enquiry and project correspondence for up to 24 months after the last meaningful contact. Information associated with an active client relationship, transaction, dispute or legal obligation may be retained for a longer period where reasonably necessary or required by law.

8. Your rights

Depending on applicable law, you may have the right to request access to your personal information, correct inaccurate information, request deletion, restrict or object to certain processing, withdraw consent, or request a portable copy of certain information. To exercise your rights, contact aryasoff@gmail.com. You may also submit a complaint to the UK Information Commissioner’s Office at ico.org.uk.

9. Cookies and analytics

The website currently uses Framer’s built-in privacy-focused analytics. Framer Analytics does not rely on cookies or persistent identifiers. If we add third-party services that use non-essential cookies in the future, we will provide appropriate information and request consent where required.

10. Security

We take reasonable organisational and technical measures to protect personal information. However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

11. Changes to this policy

We may update this Privacy Policy when our website, services or legal obligations change. The current version will always be published on this page.

12. Contact PLACELUME LTD

Private company limited by shares Registered in England and Wales under company number 17386077 Registered office: Lytchett House, 13 Freeland Park, Wareham Road, Poole, Dorset, BH16 6FA, United Kingdom Email: aryasoff@gmail.com